If you or someone close to you is experiencing an emergency, or is at immediate risk of harm, call (000). To talk to someone now, call Beyond Blue on 1300 22 4636 or Lifeline on 13 11 14.

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Frequently Asked Questions: Mental Health Support in Australia

If you or someone you know is in immediate danger, call 000 for emergency assistance. For urgent mental health support, contact Lifeline (13 11 14) or Beyond Blue (1300 22 4636).

1. Where can I find mental health support in Australia?

Australia has various mental health support services for people struggling with anxiety, depression, trauma, and other mental health conditions. Some key helplines and services include:

  • Lifeline – 13 11 14 (24/7 crisis support)

  • Beyond Blue – 1300 22 4636 (Anxiety & depression support)

  • Suicide Call Back Service – 1300 659 467

  • Kids Helpline – 1800 55 1800 (Support for young people aged 5-25)

  • MensLine Australia – 1300 78 99 78 (Support for men’s mental health)

  • 1800RESPECT – 1800 737 732 (Domestic & family violence support)

2. How do I access mental health services in Australia?

The first step in getting mental health support is to visit a General Practitioner (GP). They can provide diagnosis, treatment, and referrals to mental health professionals like psychologists, psychiatrists, or counsellors. If needed, they can also create a Mental Health Treatment Plan (MHTP), which gives you access to Medicare-subsidised therapy sessions.

3. What is a Mental Health Treatment Plan, and how do I get one?

A Mental Health Treatment Plan (MHTP) is a Medicare-funded plan that allows people with a diagnosed mental health condition to receive subsidised sessions with a psychologist or mental health professional.

  • How to Get a Mental Health Treatment Plan:

    1. Book an appointment with a GP.

    2. Discuss your mental health concerns and request an MHTP assessment.

    3. If eligible, your GP will create a treatment plan and refer you to a psychologist or mental health professional.

    4. Medicare rebates allow up to 10 subsidised sessions per year.

4. Are there free or low-cost mental health services in Australia?

Yes, there are several free and low-cost mental health services available, including:

  • Medicare-subsidised sessions under a Mental Health Treatment Plan.

  • Headspace (For young people aged 12-25) – Free or low-cost mental health support.

  • Community health centres – Offer counselling and mental health services at reduced costs.

  • Lifeline & Beyond Blue – Free 24/7 crisis support and online chat.

  • University psychology clinics – Some universities provide low-cost counselling with trained student psychologists.

5. What mental health professionals can I see in Australia?

Mental health care in Australia is provided by various qualified professionals, including:

  • GPs (General Practitioners) – First point of contact for mental health concerns.

  • Psychologists – Provide therapy for anxiety, depression, PTSD, and more.

  • Psychiatrists – Medical doctors who specialise in mental health and can prescribe medication.

  • Mental Health Social Workers & Counsellors – Offer counselling and social support.

  • Mental Health Nurses – Work alongside other professionals to provide care in hospitals and community settings.

6. Can I get Christian-based mental health counselling in Australia?

Yes! Many Christian psychologists, counsellors, and therapists integrate faith-based support with professional mental health care. Some services include:

  • Christian Counselling Australia – Nationwide directory of Christian counsellors.

  • Samaritans Counselling Services – Faith-based therapy.

  • Sunburnt Souls Podcast – Conversations on mental health and faith.

7. How do I talk to my GP about mental health?

It’s normal to feel nervous when discussing mental health, but GPs are trained to help. Here’s how to prepare:

  1. Be honest about your symptoms – Mention anxiety, depression, sleep problems, or emotional struggles.

  2. Ask about a Mental Health Treatment Plan – This can give you Medicare-subsidised therapy sessions.

  3. Write down your symptoms before your appointment – This helps ensure you don’t forget anything important.

8. How can I get mental health support in rural or remote areas?

Living in rural or remote Australia can make accessing mental health support more challenging, but there are services designed to help:

  • Telehealth services – Many psychologists and counsellors offer video or phone sessions.

  • Head to Health – Government initiative providing online mental health resources.

  • Royal Flying Doctor Service – Offers mental health care in remote areas.

  • Lifeline Text & Online Chat – Free crisis support for Australians in isolated regions.

9. What are my rights when seeking mental health support in Australia?

In Australia, you have the right to:

  • Confidentiality – Your mental health treatment is private.

  • Choice of provider – You can choose your own GP, psychologist, or psychiatrist.

  • Medicare & private health cover options – Access subsidised or private mental health care.

  • Informed consent – You have the right to understand and agree to any treatment plans.

10. How can my workplace support mental health?

Workplaces in Australia are required to provide safe and supportive environments for mental health. Some steps include:

  • Employee Assistance Programs (EAPs) – Free confidential counselling for employees.

  • Flexible work arrangements – Options for mental health recovery.

  • Fair Work Ombudsman – Protects workers' mental health rights.

  • Beyond Blue's Workplace Mental Health Resources – Support for employees and employers.

11. Where can I find mental health support for men in Australia?

Men often hesitate to seek help, but specific support services are available, including:

  • MensLine Australia (1300 78 99 78) – 24/7 phone & online counselling for men.

  • Blokes Psychology – Male-focused counselling services.

  • Man Therapy by Beyond Blue – Practical mental health resources for men.

12. What are the best Christian podcasts in Australia for mental health and faith?

If you’re looking for faith-based encouragement for mental health, check out:

  • Sunburnt Souls Podcast – Raw, honest discussions on faith & mental health.

  • Real Hope Conversations – Faith-based encouragement for mental struggles.

  • The Pastor’s Heart – Christian leadership & emotional well-being.

Find the Right Mental Health Support Today

Mental health support is available across Australia, no matter your situation. Whether you need free helplines, Christian counselling, or professional therapy, help is always within reach.

Need faith-based encouragement? Listen to the Sunburnt Souls Podcast for real conversations on faith, mental health, and healing.

Start your journey today. You are not alone.